Fill out the form and click 'Continue'.Business News Legal Live Business Eventbrite sued over COVID-19 refunds policy By Chris Cooke | Published on Thursday 11 June 2020Įventbrite is the latest company in the live sector to be sued in the US over its refund policies in the wake of the COVID-19 pandemic. Click 'Contact', then 'Contact the organizer'.ģ. If you're unable to find the event, it may be private or deleted.Ģ. To find the event, use Eventbrite's search function. If you can't find your ticket or have a question before registering, follow these steps: After confirming it's correct, click Submit request. Once you click 'Continue', you'll have one more chance to review your information. If none of them help you, click the Contact the organizer link.ĥ.

You'll see a window appear in your browser. Update your order - Update the information on your order (not available for all events).Request a refund - Send a refund request to the organizer using Eventbrite's refund request form (if enabled).Join an online event - If the organizer set up an online event page, you can join the online meeting or webinar there.įor questions about the event, you'll need to contact the organizer.Ĥ. However, depending on what you need, you may be able to solve the problem in your Eventbrite account. If you registered for a ticket and see it in your Eventbrite account, follow these steps:Įventbrite is a self-service platform, which means third party organizers create and manage their own events.

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